SIESTA AUDIO

Questions

How all of this works

Short version: you buy a plugin, you paste a license into it once, and it works forever on every computer you own without ever touching the internet again. The rest is detail.

Licenses

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01 How does the license actually work?

You buy a plugin and we email you a license. You open the plugin, paste the license into the box, and that is the last time you ever think about it.

The plugin never touches the internet. Not on activation, not on startup, not ever. Your license is verified with mathematics, on your machine, offline. There is no activation server, so there is no activation server to be down at 2am when you are trying to work.

It is a long string, roughly a hundred characters. You are meant to copy and paste it, not type it. There is a copy button right in the email.

02 What about my other computers?

Use it on all of them. Your laptop, your studio desktop, the render machine in the closet, the one at your friend's place you work on sometimes. Paste the same license into each and they all work.

We do not count seats. We do not lock to hardware. We will never charge you to move a license. And because your license lives in your inbox, you can reach it from any machine on earth.

03 Is there an iLok?

No. There will never be an iLok, a dongle, an account manager, a login, a background process, or a "license manager" application.

There is a plugin, and there is a string of text you paste into it. That is the entire system.

04 I lost my license. I got a new computer.

Search your email for "Siesta" and it is there. Your license does not expire and it does not get used up.

If it is genuinely gone, email [email protected] from the address you bought with and we will send you a new one the same day.

Paying

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05 How do I pay, and do you handle tax in my country?

Card, and most local payment methods, from just about anywhere. Checkout happens right here on the site in a small window, and you never leave.

Our payment processor is the merchant of record. That is a boring phrase which means they handle VAT, GST and sales tax properly in every country and remit it to your government on our behalf. If you are in the EU or the UK, the price you see already accounts for it. If you are a business, you can enter your VAT number at checkout.

We never see or store your card details.

06 Is there a demo?

No, and we think what we do instead is better.

  • Memory Station is free. A whole real plugin, not a crippled one. It is the honest way to find out whether you like how we hear things.
  • There is audio on every product page. Dry and wet, on real instruments. For an effect, that is the demo that matters.
  • Refunds, no questions, 14 days. Buy it, put it on a track, live with it. If it is not for you, email us and we send your money back. That is a complete trial without the nonsense.
07 Can I use these on a record I sell?

Yes. Anything you make with these plugins is yours. Records, film scores, ads, games, sample packs, sync, whatever. No royalties, no credit required, no separate license tier for commercial work. We are selling you a tool, not renting you a sound.

The only things you cannot do are redistribute the plugin itself, or share your license.

The Software

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08 What formats, and what will it run on?

VST3, AU and Standalone. macOS 10.13 and up as a universal binary, so Apple Silicon and Intel both run natively. Windows 10 and up, 64-bit.

Everything is signed and notarized, so your operating system will not throw a warning at you or refuse to load it.

09 What happens when you update a plugin?

You come back to the same download link and run the new installer. It replaces the old file. Your license, your presets and your sessions are untouched, and you do not re-paste anything.

Updates are free forever, and we email you when there is one. We keep every old version downloadable too, so if you are mid-record and a new version does something you did not ask for, you can go straight back.

One promise, and we take it seriously: we never rename, reorder or remove a parameter. A session you saved two years ago will open sounding exactly the way you left it.

10 Why are there so few knobs?

Because nobody has time to tweak forty of them.

The presets are the product. You load the plugin, pick a mood, and the tone is already finished and mix-ready. The knobs on the front are there to nudge, not to build a sound from nothing. If you want to get under the hood there is more inside, but you should never need to.

Affiliates

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11 I make videos. Can I sell these to my audience?

Yes, please.

We pay 20% on every sale you refer. You get a tracking link and your own discount code, so it works even in a video where nobody clicks anything. Your code gives your audience 10% off, so they get something out of it too.

And if we take you on, we give you every plugin for free. You cannot honestly recommend something you have not used, and we are not going to ask you to buy it first.

The easiest place to start is Memory Station, which is free. Post the free plugin, and you still earn on anything that person buys from us in the next thirty days.

Email [email protected] and tell us what you make.

Still stuck?

There is one person answering this email and he reads all of it.

[email protected]